Artificial Intelligence in Travel

Artificial intelligence is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users plan and book travel.

We want to make sure you know about it all, every step of the way. Read the archives below, and subscribe to the Skift AI Travel Weekly Newsletter.

Travel Technology

The Future of AI and Travel: 12 Industry Leaders Explain the Impact

Executives speaking at the Skift Global Forum 2023 had no shortage of opinions about how AI will affect travel. Here are their most noteworthy predictions.

The Future of AI and Travel: 12 Industry Leaders Explain the Impact

News Blog

IDEAS: Fort Lauderdale-Hollywood International Airport Launches Amazon-Powered Store

A new store powered by Amazon's Just Walk Out technology has opened at Fort Lauderdale-Hollywood International Airport.  The Market on Las Olas, which is located post-security in Terminal 3, is the first location in a Florida airport to feature Amazon's checkout-free shopping platform.  Credit: Fort Lauderdale-Hollywood International Airport The Just Walk Out technology is made…

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Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Short-Term Rentals

Airbnb CEO Talks European Growth and NYC Crackdown

Airbnb is turning its attention from New York City toward other cities that are more welcoming.

Airbnb CEO Talks European Growth and NYC Crackdown

Travel Technology

Jason Calacanis and Brad Gerstner on How AI Is Changing Travel

The travel industry could see a disruption from generative AI sooner rather than later.

Jason Calacanis and Brad Gerstner on How AI Is Changing Travel

Travel Technology

Zillow Co-Founder Flags Travel Startup Overfunding in Race for Killer AI App

The rapidly evolving landscape of artificial intelligence has far-reaching implications, particularly for startups specializing in niche AI travel services, who are at risk of becoming obsolete before getting off the ground.

Zillow Co-Founder Flags Travel Startup Overfunding in Race for Killer AI App

Business Travel

Navan CEO Shares the Challenges Companies Face With AI

Artificial intelligence is seemingly becoming ubiquitous in the travel industry, but there are many hurdles that can trip up companies looking to boost business through the booming technology.

Navan CEO Shares the Challenges Companies Face With AI

Travel Technology

Delta Air Lines on the Vision for AI

The airline industry operates largely on decades-old systems. Without those being updated, integrating AI will be a challenge.

Delta Air Lines on the Vision for AI

Travel Technology

Microsoft AI Upgrades: How They Help Tourists, Event Planners, and Business Travelers

Few of these features seem to have been designed with travel front-of-mind, except for the corporate booking tool — that's getting close to what travelers are asking for.

Microsoft AI Upgrades: How They Help Tourists, Event Planners, and Business Travelers

Online Travel

Expedia Group’ EG Labs Will Let You Test New AI Products

EG Labs, which would provide a way for consumers to provide feedback for Expedia Group product betas, is itself a test. It seems as though an active feedback loop would provide more insights than merely observing user behavior.

Expedia Group’ EG Labs Will Let You Test New AI Products

Travel Technology

Google Updates Bard With Travel Info to Rival ChatGPT Plus – We Tested It Out

ChatGPT Plus is ahead of Google Bard on the timeline of tech releases, but Bard seems to be ahead with usability.

Google Updates Bard With Travel Info to Rival ChatGPT Plus – We Tested It Out